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What if your company had its own exclusive avatar?
OLIVIA-SYNTHEA · Commerce

Commerce

Help customers explore, choose and engage.

Choose an avatar, discover their world.

Your Avatar
Your Avatar
Commerce
▶ Your future avatar
Laeticia
Laeticia
Car dealerships
▶ Click to discover me
Ingrid — Commerce
Ingrid
Shopping centres
Caroline
Caroline
Golf & clubhouse
David
David
Golf & clubhouse
▶ Click to discover me
OLIVIA-SYNTHEA

Interactive kiosks

Your reception, your image.

Automotive retail
Interactive kiosks

Automotive retail

Welcome, vehicle discovery and customer enquiries

Shopping centres
Interactive kiosks

Shopping centres

Shops, offers, services and events

Golf and leisure
Interactive kiosks

Golf and leisure

Courses, clubhouse amenities and activities

AI avatar engineering

Our concept:
hyper-realistic avatars that converse in real time.

Technology designed for natural conversation, automatic recognition of visitors' languages and real-time assistance, with an emphasis on privacy and security.

SYNTHEA ENGINE ◈
Real-time animation and synchronisation
FACEHyperrealistic avatar
ON-PREMISESOn-site system
INTERACTIONReal time
LANGUAGESVoice detection
01 / DESIGN

Exclusive identity

Original, exclusive avatars designed to match each establishment’s identity.

02 / ANIMATION

On-premises system

Animation and local processing on infrastructure installed at the establishment.

03 / INTELLIGENCE

Real-time conversation

The avatar converses naturally and answers requests in the establishment’s context.

04 / LANGUAGES

Multilingual voice recognition

Recognises the speaker’s language and replies in it without manual selection.

05 / CUSTOMISATION

Security & GDPR

Anonymous interactions and no data transfer. No retention*

*information processed on premises
06 / INTEGRATION

Smart visitor guidance

Guides visitors through buildings and areas: reception, floors, rooms, services and meeting points.

07 / CUSTOMER RELATIONS

Information collection & prospect records

With the visitor’s consent, the avatar collects useful information during the conversation and fills in records to facilitate commercial follow-up.

Anonymisation and the absence of external transfers apply to processing configured locally. Information voluntarily provided for a prospect record is processed separately, with notice to the person concerned and appropriate retention rules.

FAQ · Commerce

Your questions, answered

FAQ

Retail and shopping centres

4 frequently asked questions
How does a conversational avatar improve the visitor experience in a shopping centre?

It welcomes visitors, answers questions and helps them find shops, restaurants, services and facilities, alongside the reception team.

Can it help visitors find a shop or service?

Yes. It can provide directions to shops, floors, entrances and practical services using the centre’s approved directory and maps.

Can it present events and shopping centre activities?

Yes. It can highlight events, exhibitions, promotions and opening times using information kept up to date by the centre.

Can it support the shopping centre’s marketing activities?

Yes. It can showcase news, offers and events in line with the centre’s communication and privacy policies.

FAQ

Car dealerships

4 frequently asked questions
How can a conversational avatar improve the welcome at a car dealership?

It greets visitors, identifies their needs, provides initial vehicle information and directs them to an available sales adviser.

Can the avatar present vehicles and their features?

Yes. It can describe vehicle models, trims, equipment and services using the dealership’s maintained catalogue.

Can it collect prospective customers’ contact details?

Yes, with their consent. It can collect contact details and requests for a call-back, test drive or appointment, in line with data-protection requirements.

Does the avatar replace a car salesperson?

No. It supports the sales team with initial enquiries and helps connect visitors with a human adviser.

FAQ

Golf and clubhouse

4 frequently asked questions
How can an AI avatar improve the welcome at a golf club?

It answers frequent questions on arrival, guides visitors and makes course and clubhouse information easy to access.

Can it inform players about the course and available services?

Yes. It can present courses, facilities, opening times and club services using information supplied by the venue.

Can it guide visitors around the facilities?

Yes. It can explain how to reach the first tee, driving range, pro shop, restaurant, changing rooms and other areas.

Can it promote memberships, events and club services?

Yes. It can introduce membership options, competitions, events and services offered by the club.

CONTACT & DÉMONSTRATION

Let’s imagine your next interactive reception.

Tell us about your venue, visitors and project.

Complete the form and tell us about your project.

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