Interactive kiosks
Institutions and administration
Practical guidance and service information
OLIVIA-SYNTHEA · Public services
Public services
Make public information and institutions easier to navigate.
Choose an avatar, discover their world.
Your Avatar
Public sector
▶ Your future avatar
Alice
Public sector
Sofia
Airport
Matthieu
Airport
OLIVIA-SYNTHEA
Interactive kiosks
Your reception, your image.
Interactive kiosks
Airports and travellers
Terminal guidance and airport services
AI avatar engineering
Our concept: hyper-realistic avatars that converse in real time.
Technology designed for natural conversation, automatic recognition of visitors' languages and real-time assistance, with an emphasis on privacy and security.
SYNTHEA ENGINE ◈ Real-time animation and synchronisationReal-time animation and synchronisation
FACEHyperrealistic avatar
ON-PREMISESOn-site system
INTERACTIONReal time
LANGUAGESVoice detection
Exclusive identity
Original, exclusive avatars designed to match each establishment’s identity.
On-premises system
Animation and local processing on infrastructure installed at the establishment.
Real-time conversation
The avatar converses naturally and answers requests in the establishment’s context.
Multilingual voice recognition
Recognises the speaker’s language and replies in it without manual selection.
Security & GDPR
Anonymous interactions and no data transfer. No retention*
*information processed on premisesSmart visitor guidance
Guides visitors through buildings and areas: reception, floors, rooms, services and meeting points.
Information collection & prospect records
With the visitor’s consent, the avatar collects useful information during the conversation and fills in records to facilitate commercial follow-up.
Anonymisation and the absence of external transfers apply to processing configured locally. Information voluntarily provided for a prospect record is processed separately, with notice to the person concerned and appropriate retention rules.
FAQ · Interactive kiosks · Public sector
Your questions about public service kiosks
FAQ · TOTEM
Welcoming visitors
4 frequently asked questionsHow does an AI avatar improve public-service reception?
It answers practical questions, introduces available services and directs visitors to the right desk, floor or department. It supports reception staff without replacing them.
Can it explain administrative procedures?
Yes. Using official information approved by the administration, the avatar can explain the steps of a procedure, the documents needed and appointment arrangements, without making administrative decisions.
Can it welcome citizens in multiple languages?
Yes, in supported languages. Answers can adapt to the spoken language and help visitors understand practical information and directions.
How can users’ personal information be protected?
Deployment can prioritise local processing, anonymised conversations and collecting only necessary information. Security and GDPR compliance rules are defined with the relevant authority or administration.
FAQ · AIRPORT
Airport
4 frequently asked questionsHow can an AI avatar improve the welcome experience at an airport?
It welcomes travellers, answers practical questions and guides them to airport areas and services, alongside on-site staff.
Can it help passengers quickly find a service or a specific area?
Yes. It can direct passengers to check-in, gates, security, transport and services, using information maintained by the airport.
Can the avatar answer in multiple languages?
Yes. It can converse in supported languages to help international travellers find their way.
Is the solution suitable for very busy environments?
Yes. The totem makes information accessible continuously and helps visitors navigate busy spaces without replacing airport staff or official systems.
CONTACT & DÉMONSTRATION
Let’s imagine your next interactive reception.
Tell us about your venue, visitors and project.