Interactive kiosks
Patient reception
Practical information and directions within the facility
OLIVIA-SYNTHEA · Healthcare
Healthcare
Welcome, inform and assist patients and their families.
Choose an avatar, discover their world.
Your Avatar
Healthcare
▶ Your future avatar
Christèle
Healthcare
▶ Click to discover me
Sébastien
Healthcare
Nadia
Healthcare
▶ Click to discover meOLIVIA-SYNTHEA
Interactive kiosks
Your reception, your image.
HEALTHCARE FACILITIES · ROOMS
Interactive assistance
from the patient’s television.
The bedroom television becomes a point of access to information and non-medical services. A welcome avatar answers practical questions, a daily-life assistant helps with everyday requests, and a service assistant helps patients request comfort items, depending on how the facility is organised.
OLIVIA-SYNTHEAYOUR ROOM · YOUR SERVICES
How can we support you?
Daily assistanceIn-room assistance
Daily-life assistantHelp with everyday needs
Room serviceIn-room comfortOne television · Three types of non-medical assistance
Supporting you every day
The avatar assists patients in their rooms, answers questions and facilitates requests about comfort and facility services, without replacing healthcare professionals.
Daily support
Help express everyday needs, find practical information and contact the appropriate service without providing medical care.
Make everyday life easier
Request accessories or report a comfort-related need depending on available services.
Avatars provide non-medical assistance only: they do not replace healthcare professionals, nurse-call systems or emergency procedures.
OUR AI AVATARS GUIDE VISITORS
Interactive concierge services
directly on the television.
Televisions in healthcare facility rooms offer a premium, personalized service adapted to each environment.
Video demonstrations*
Want to know more? Request a demo.
AI avatar engineering
Our concept:
hyperrealistic avatars that converse in real time.
Technology designed to converse naturally, detect visitors’ language and assist them in real time, with a focus on privacy and security.
SYNTHEA ENGINE ◈Real-time animation and synchronization
FACEHyperrealistic avatar
ON-PREMISEOn-site system
EXCHANGEReal time
LANGUAGESVoice detection
Exclusive identity
Original and exclusive avatars designed to reflect each establishment’s identity.
On-premise system
Local animation and processing on infrastructure installed within the facility.
Real-time conversation
The avatar converses naturally and answers questions within the facility’s context.
Multilingual voice recognition
Automatically detects the language spoken and replies in that language.
Security and GDPR
Anonymized exchanges and no external transfer where processing is configured locally. No retention*.
Intelligent visitor guidance
Helps patients and visitors find reception, floors, rooms and services, using available information.
Information collection and requests
Can collect practical requests and route them to authorized teams, with proper notice to those concerned.
*On-site processing where a local configuration is selected. Stored requests remain subject to applicable notice and retention rules.
FAQ · Healthcare
Your questions, answered
FAQ
Welcome and guidance
4 frequently asked questionsWhat role can a conversational avatar play in a healthcare facility?
It welcomes patients and visitors, provides practical information and directions, and supports staff without providing medical advice.
Can it help patients find their department or appointment?
Yes. It can guide them to buildings, floors, waiting rooms and consultation areas using information approved by the facility.
Can it welcome patients speaking different languages?
Yes. It can communicate in supported languages to make practical information accessible to patients and their relatives.
How is patient data protected?
Processing is configured with the facility in line with applicable data-protection rules, limiting collection and access. Routine guidance does not require health information.
FAQ
In-room TV · Healthcare
4 frequently asked questionsWhat is an avatar for on a TV in a healthcare room?
It lets patients request practical information, discover facility services and make certain comfort-related requests from their room.
Which assistants can be offered?
Depending on the project, assistants may cover information and welcome, support with room equipment and comfort or catering services.
Can it respond in several languages?
Yes. It can converse in supported languages to make information more accessible to patients and visitors.
How is this different from the nurse call system?
The avatar handles non-urgent information and services only. It never replaces nurse call or clinical staff. For medical assistance or emergencies, patients must use the facility’s designated call system.
CONTACT & DÉMONSTRATION
Let’s imagine your next interactive reception.
Tell us about your venue, visitors and project.